My child is being bullied at school - what to do?

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Hello, I am new to this forum because I am at a loss.
For several months now, my daughter Lena (8 years old) has been coming home crying frequently and telling me that her classmates are teasing her and excluding her. I don't know what to do. On the one hand, I want to help my daughter, of course, but on the other hand, I don't know if it's wise to approach the other kids' parents about it.

I don't even understand what the trigger was. In first grade, Lena was doing great and made friends quickly. But since the summer vacations, something has changed and she says that her former friends suddenly don't want anything to do with her and make fun of her. She has told of a new girl in her class who seems to be turning the others against her. Of course, it's hard for me to judge what's going on because I'm not there at school. But there must be a reason my daughter hasn't wanted to go to school for months, even though she used to enjoy it so much. It breaks my heart to see her like this.

Do you guys have any experience with bullying? What is the best way to help Lena? In no way do I want to be portrayed as an oversensitive mother. I am afraid of defensive reactions if I approach the parents of the new girl. Should I approach her class teacher or will I only bring up resentment?

I would be very grateful for any tips!

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Contribution to the bullying forum mobbing.net

One third of all pupils are victims of bullying. Almost as many are involved in the act, directly or indirectly. If the parents of children affected by bullying suspect that their child is a victim of bullying, then this topic should be raised gently. The child will rarely talk about it right away, but may only talk about it on the third or fourth try. It is important to remain calm. It should not degenerate into an interrogation and you have to take your time for this conversation and not let yourself be disturbed.

If you, as a parent, know who the perpetrator is, you should never talk to him or her directly. It is also useless to contact the parents of the bully. Experience shows that these conversations make everything worse. It is important to always discuss the course of action with the child who is being bullied. In any case, it is advisable to inform the head of the class about what is happening in the class.